Patient Access Partnership
Apollo Health Street has developed Patient Access Partnership, a combination of technology solutions and services, to address the inherent challenges present in Patient Access departments around the country. The Patient Access Partnership with Apollo will ensure a complete review of all your hospital’s daily registration and correct any errors in patient data – as well as demographics and other data that can impede the revenue cycle.
Key features and benefits of our solution:
- Error identification before the first bill is dropped
- Accelerated receipt of outstanding revenue that is delayed due to registration errors and pre-authorization failures
- Cost to collect reduction, since errors are corrected prior to billing, rather than through labor-intensive review of EOBs, correspondence, and telephone inquiries
- Employee scorecards to provide staff accountability and training
- Robust internet-based reporting system to provide the data necessary for root cause analysis
- Instant accountability and rapid staff feedback to allow proactive management
Service line deliverables:
- 100% of registrations reviewed within 36 hours
- Patient insurance information validated with payer databases
- Patient demographics validated against external databases
- Pre-authorization/pre-certification validated with payers
- Hospital’s information system updated according to hospital rules
- Internet-based reporting system available 24/7/365