News Archive
February 26, 2009
Apollo Health Street is the Number One Healthcare Payer BPO
Conshohocken, Penn. – Apollo Health Street has earned the Number One spot in the BPO Healthcare Payer segment in the prestigious Black Book of Outsourcing Customer Satisfaction Survey, 2008.
Andrew DeVoe, C.E.O. and president of Apollo Health Street, states: “We appreciate the recognition from the Black Book of Outsourcing, the health care industry and all our customers. This is an independent validation of our commitment to excellence.”
“The fact that we have been ranked in top spots both in the provider and payer segments in the healthcare business processing outsourcing business is a testimony to the value we provide to our clients,” says Divya Sehgal, chief operating officer of Apollo Health Street.
Speaking to employees in a company event, Namit Agrawal, SVP and head of the Payer Business Unit, congratulated his team for the achievement and noted that 100 percent client satisfaction is a testimony to the way clients perceive Apollo as a responsive and flexible partner - relevant even more so in the current dynamic market situation.
About The Black Book of Outsourcing
The Black Book of Outsourcing guide presents a comprehensive overview of the costs and benefits of outsourcing. Highly endorsed by industry experts, The Black Book of Outsourcing by Brown and Wilson is a valuable tool for executives to successfully assess and implement outsourcing. The Black Book equips readers with the knowledge they need to make informed decisions for a successful outsourcing initiative.
Each year, Brown-Wilson Group and Black Book Research undertakes an annual survey into an organization’s satisfaction with their outsourcing service providers. These research results are recognized as the most extensive and representative perception study of outsourcing vendors, validated by service users around the globe. http://www.theblackbookofoutsourcing.com/
For media inquiries, please contact Susan Bender, Director of Marketing and Communications at the following: