Medicaid & Patient Advocacy

Apollo Health Street’s dedicated team of eligibility advocates, financial counselors, and field resources staff helps patients navigate through the difficult eligibility process at every step, ensuring that your patients receive the highest level of dignity and respect.

Key features and benefits of our solution:

• Financial counselors to work on site at your facility
  
• Legitimate third-party accounts like worker’s compensation and liability to immediately reduce bad debt
  
• Medicaid eligibility to link the patient to the applicable state or federal program that best suits the patient’s financial and medical status
  
• Medicaid billing to ensure timely payment from the state on all accounts under our supervision, further reducing bad debt by converting previously branded self-pay accounts to Medicaid
  
• Support programs available to non-federally-sponsored patients, including state-sponsored charity care, hospital-based community benefit programs (as reported on IRS Form 990-H), county and local funding, and other sliding- scale patient discount programs
  
• Fully aligned efforts with the patient-friendly billing philosophy to not only improve patient satisfaction, but also positively impact cash flow and further reduce bad debt
  
• Proprietary workflow management software, Revenue Cycle Management System (RCMS), to ensure timely and compliant work
  
• Eligibility activity monitoring
  
• Timely reports on all accounts assigned to ensure minimal impact on the hospital’s accounts receivable

Service line deliverables:

• Self-pay portfolio management
• On site financial screening
  
• Third party screening
  
• Medicaid eligibility services
  
• Charity care screening